• Production and management of pre-opening calendars for critical milestones such as staff onboarding, purchasing, promotional events, friends & family dinners
• Development and execution of opening staff training schedule
• Operations management
• Standard operating procedures
• Service manuals that increase consistency and accountability and reinforces brand identity
• Creation of staff training programs
• Development of integrated and customizable programs that reinforce company culture and increase team’s confidence through education and inspiration
Social Media Management
Our social media management services are designed to define your brand and grow your brand’s online presence.
We help your brand establish trust and build relationships with potential guests.
The benefits of using our social media management services consist of increased awareness, website traffic and lead generation. Additional benefits include influenced Google rankings, blog promotions, reputation management, and customer service to current and potential customers.
We provide new businesses with an opening HR toolkit. It includes complete hiring and onboarding documents; employment-related forms and checklists; and sound guidance on important talent-management issues such as interviewing compliance, background checks, employee handbooks, employment compliance, Family and Medical Leave Act leaves, performance management records retention.
We also provide project-based HR consulting services for already established businesses. Frequently requested project-related work includes: performance management systems, employee handbooks, HR compliance, and hR audit/assessment.
Your hospitality business is only as strong as your employees. It is vital to hire the best in the business to ensure your success. We can assist you every step of the way to create the hospitality management team that will exemplify the meaning of great service at your company.